Belfast's Newest Day Care Facility Located 5 Minutes From The City Centre
Parent Information2020-05-30T10:05:09+00:00

Questions We Always Get Asked

Am I eligible for Tax Free Child Care?2020-04-29T15:33:45+00:00

If you are a working parent, you will need to open a Government Gateway account through the childcare service (Click here for more information). Your application will be assessed by HMRC who will let you know if you are eligible for Tax-Free Childcare. This can take up to 10 days. You will need to reconfirm that you are still eligible for Tax-Free Childcare every 3 months using your childcare service account.

What are the opening hours?2020-04-28T17:18:04+00:00

We are open Monday to Friday from 7.30am to 6pm.

These may vary around holiday periods and statutory days.

How early do I need to book my childcare place?2020-04-28T17:19:04+00:00

Please get in contact with us as early as possible to reserve your place. Spaces are allocated on a first come first serve basis.

How do I book a place?2020-04-28T17:19:31+00:00
  1. Please call the office directly to speak to the Manager and arrange a viewing, a place can be booked after viewing, alternatively,
  2. Complete the contact form on the website and someone will call you back.
Do you offer a settling in period?2020-05-09T14:15:55+00:00

We know that going to day care is a big transition for your child. To help make this process easier for both you and your child we offer a gradual introduction period, allowing your child to meet the staff and become familiar with their new environment. This tends to be 5-6 hours over the week prior to the child starting with us.

This period is cost free.

What is the daily routine for my child?2020-05-09T14:16:23+00:00

Daily routine will vary depending on age group. Each day will include a variety of age appropriate activities, which are designed to encourage learning through play, as well as scheduled quiet times and meal times. We have a large outdoor play area and we aim to take the children outside every day.

What is your policy on illness?2020-05-09T14:17:28+00:00

We are happy to keep children who have a mild illness such as cough or cold. If your child appears to have a more serious illness we will follow the guidelines laid out by the Public Health Agency. We will only send children home as a last resort if we are unable to settle them or feel they need medical attention.

Do you take the children out of the day care?2020-04-28T17:22:48+00:00

Yes, we will regularly avail of access to local parks and facilities. During holiday times we will arrange trips for the children such as visits to the farm, zoo or soft play.

What food will be provided for my child?2020-05-09T14:19:02+00:00

Depending on the time of arrival, all meals will be provided including, breakfast, morning snack, lunch and afternoon snack (meals will be dependent on time of arrival). A sample menu will be sent out to all parents on a monthly basis. Any child with allergies will be accommodated for, alternatively parents can provide specific foods.

How qualified are the staff in the day care?2020-04-28T17:23:28+00:00

All staff have a bio available in our ‘Meet the Team,’ section detailing their individual qualifications and experience. Every staff member will be trained in paediatric first aid, fire safety and food safety and will have undergone an Access NI check.

My child has Special Educational Needs or a Disability, can they still attend?2020-05-09T14:19:25+00:00

Each individual child’s needs should be discussed with the manager prior to booking.

Where can I get additional information?2020-04-29T15:55:08+00:00

Please complete our online contact form or alternatively phone the office on 028 9620 8648.

Will I be kept up to date on my child’s activities during the day?2020-04-28T17:25:18+00:00

On registration you will be given a password to access My Nursery Pal. This will be updated throughout the day with information such as sleep times, meal times including what was eaten, photographs and any other relevant information. You can log into this at any time for an update on your child’s day.